the Toyota Complimentary
Maintenance Program - TCMP
When you purchase or lease a new 2009, 2010 or 2011 model
year Toyota between January 5 and March 1, 2010 your Toyota
will be covered under the Toyota Complimentary Maintenance
Program. The TCMP entitles your vehicle, for a period of
24 months or 48,000 kms*, complimentary Toyota quality
service and maintenance, as outlined at toyota.ca or in the
Recommended Maintenance section of your Owner’s Manual
Supplement. In addition to the scheduled maintenance, Toyota
Canada will also cover up to 2 tire rotations and 1 engine air
filter replacement, plus other recommended services, based
on your Toyota model, as required, during the length of the
program period.
Toyota quality service, Toyota Genuine Parts, factory-trained
technicians and complimentary service…trust only the experts
with your new vehicle, after all, we service your Toyota the way
we built it.
*whichever occurs first
Kaizen
is continuous improvement
We thank you for choosing Toyota.
And we will repay your trust in us by promising you this:
When you bring your vehicle to Toyota for service
the job will be done right. It will be done efficiently.
It will be done to your complete satisfaction.
And only expertly trained Toyota Team Members
will ever touch your vehicle.
Our commitment is to you,
and this is our promise
We service your Toyota the way we built it.
With pride, professionalism and a commitment to kaizen.
the Toyota Complimentary
Maintenance Program offers some
very distinct benefits:
• Helps ensure that your Toyota vehicle continues to deliver the
consistent, incomparable performance you expect
• All services are performed by factory-trained and certified
Toyota technicians
• Only Toyota Genuine Parts will be used, thus maintaining
the inherent integrity of your Toyota
• Helps ensure that your Toyota resale value is enhanced. Should
you decide to sell your Toyota, the Toyota Complimentary
Maintenance Program remains with the vehicle.
Toyota also offers ECP Extra Care Protection for additional peace of
mind motoring beyond your new vehicle warranty. Ask your Product
Advisor for details.
Toyota reserves the right to extend, change or terminate the Toyota
Complimentary Maintenance Program without notice. Consult your
Toyota Dealership for details. TCMP available at participating dealers.
Some exclusions may apply.
complimentary maintenance
program essentials
• Factory recommended maintenance schedule up to
24 months/48,000 km, whichever occurs first
• Oil and filter service every 6 months/8,000 km
• Maintenance service every 12 months/16,000 km*
• Additional specific model services
Get the file Download here